Frequently Asked Questions

Frequently Asked Questions

Everything you need to know about our Snuz mattresses

🛏️ About Our Mattresses

What makes Snuz mattresses different from other brands?

All Snuz mattresses are made in the USA and feature our proprietary AdaptaFlex™ Edge Smart Pocket Coil System, which provides superior edge support and motion isolation. Our mattresses use CertiPUR-US® certified foams that are free from harmful chemicals like mercury, lead, heavy metals, formaldehyde, and phthalates. We also offer unique comfort layers like our Duet Soft Quilted Panel and Duet Hyper Soft™ Comfort Layer that provide softness without the sinking sensation of traditional memory foam.

What is the AdaptaFlex™ Edge Smart Pocket Coil System?

The AdaptaFlex™ system consists of individually wrapped pocket coil spring units with a dual perimeter edge and extra firm rows. This creates a stable perimeter for enhanced edge support when sitting or lying near the edge of the mattress. The system adapts to micro pressure points in your body, promoting proper spinal alignment and optimal pressure relief while providing excellent motion isolation for couples.

Are your mattresses safe and certified?

Yes! All our mattresses are made with CertiPUR-US® Certified Foam, which means they're free from harmful chemicals such as mercury, lead, heavy metals, formaldehyde, and phthalates. This certification ensures a safer and healthier sleep environment for you and your family.

🏠 Product Specifications

What mattress thicknesses do you offer?

We offer mattresses in four different thickness options:

  • 9 inches: Sweet Dreams Hybrid (most affordable option)
  • 11 inches: Gray Stone Medium Firm (both regular and compressed versions)
  • 12 inches: Blue Island Tight Top, Blue Island Euro Top, and Evening Shade Memory Foam
  • 14 inches: Blue Island Euro Top and Blue Island Pillow Top (premium luxury options)
What's the difference between your firmness levels?

Medium Plush: Sweet Dreams 9", Blue Island 12" Tight Top, Blue Island 12" Euro Top, and both Blue Island 14" models. Best for side sleepers and those who prefer a softer feel with contouring support.

Medium Firm: Gray Stone 11" (both versions) and Evening Shade 12" Memory Foam. Ideal for back and stomach sleepers, and those who need firmer support while still maintaining comfort.

What are the coil counts for different sizes?

Our hybrid mattresses feature the following coil counts for optimal support:

  • Twin: 392 coils
  • Full: 560 coils
  • Queen: 660 coils
  • King: 870 coils

Higher coil counts provide better targeted support and motion isolation.

🌡️ Cooling & Comfort Features

Which mattress is best for hot sleepers?

The Evening Shade 12" Memory Foam is specifically designed for hot sleepers. It features gel-infused cooling foam with gel pods that help regulate temperature by drawing heat away from your body. The Gray Stone 11" Compressed also includes gel memory foam for cooling. All our mattresses feature breathable custom stretch knit fabrics that enhance airflow.

What is the Duet Hyper Soft™ Comfort Layer?

The Duet Hyper Soft™ Comfort Layer is our specially engineered foam blend of PE foam and memory foam. This layer provides superior softness without the typical "sinking" sensation that comes with traditional memory foam, ensuring you get a plush sleeping experience while maintaining proper support and responsiveness.

Do your mattresses have good motion isolation?

Yes! Our individually wrapped pocket coils provide excellent motion isolation, making them perfect for couples. The Evening Shade Memory Foam offers superior motion isolation as an all-foam mattress, while all our hybrid models with AdaptaFlex™ coils provide excellent motion isolation compared to traditional innerspring mattresses.

🚚 Shipping & Setup

Do you offer "bed in a box" delivery?

Yes! All of our mattresses are bed-in-a-box based, making it easier than ever to shop for a mattress from the comfort of your home!

Are your mattresses compatible with adjustable bases?

Yes! All Snuz mattresses are designed to be compatible with adjustable bases, giving you the flexibility to customize your sleep position for optimal comfort.

💰 Pricing & Value

What's your most affordable mattress option?

The Sweet Dreams 9" Hybrid is our most budget-friendly option starting at $279.99 for a Twin size. Despite being our entry-level mattress, it still features our AdaptaFlex™ Pocket Coils, Duet Soft Quilted Panel, and CertiPUR-US® certified foams.

What's the difference between your Blue Island models?

Blue Island 12" Tight Top ($349.99+): Standard hybrid construction with Duet Hyper Soft™ comfort layer.

Blue Island 12" Euro Top ($369.99+): Features an integrated Euro top for added plushness and luxury feel.

Blue Island 14" Euro Top ($599.99+): Premium 6-layer construction with enhanced coil count and ultra-plush Euro top.

Blue Island 14" Pillow Top ($449.99+): Luxury 5-layer pillow top construction with enhanced cushioning and thicker gauge springs.

🛌 Sleep Position Recommendations

Which mattress is best for side sleepers?

Side sleepers typically need softer mattresses for pressure relief. We recommend:

  • Blue Island series (all models) - Medium plush comfort
  • Sweet Dreams 9" Hybrid - Medium plush at an affordable price
  • Blue Island 14" Pillow Top - Ultimate comfort for side sleepers
What about back and stomach sleepers?

Back sleepers: Gray Stone 11" Medium Firm, Evening Shade 12" Memory Foam, or any Blue Island model.

Stomach sleepers: Gray Stone 11" Medium Firm (both regular and compressed versions) provide the firmer support needed for proper spinal alignment.

Combination sleepers: Gray Stone models and Blue Island 14" models work well for all sleeping positions.

🔧 Care & Maintenance

How do I care for my Snuz mattress?

To maintain your mattress:

  • Rotate your mattress 180 degrees every 3-6 months
  • Use a mattress protector to guard against spills and stains
  • Ensure proper support with a quality foundation or bed frame
  • Allow for proper ventilation around the mattress
  • Vacuum the surface occasionally to remove dust and debris

❓ Still Have Questions?

How can I get personalized mattress recommendations?

Our sleep experts are here to help! Contact us at rightwayretail24@gmail.com for personalized recommendations based on your specific sleep preferences, body type, and needs. We can help you choose the perfect Snuz mattress for your best night's sleep.